FAQs
How long does an order take to arrive?
In-stock orders: processed in 2–3 business days, then 5–8 business days with USPS — most arrive within 7–11 business days.
Alaska, Hawaii & U.S. territories: USPS now takes 10+ days in transit, so allow 2+ weeks.
Pre-orders: 4–6 weeks.
How do your shirts fit? Which size should I order?
Our shirts run true to a relaxed camp-collar fit. Every product page links to the measurements for that specific shirt, and the full chart lives on our Size Charts page.
Measure a shirt you already own and like, then match it to the chart — that is more reliable than guessing from your usual size. If you are between sizes, size up.
Planning to machine-dry on heat? Size up. See “Will my shirt shrink?” below.
Can I exchange if I ordered the wrong size?
Yes — and an exchange is the fastest fix. There is no restocking fee on an exchange. After we approve your request we send a $15.90 two-way shipping invoice: once it’s paid we email you a prepaid return label, and your replacement’s postage is covered too. Your replacement ships as soon as the original arrives back and passes inspection.
The exchange request must be made within 14 days of delivery, and the shirt must be unworn, unwashed, with tags attached and in its original packaging. Pre-sale/pre-order items, Boneyard and clearance shirts, socks, and custom/B2B orders are final sale and cannot be exchanged, returned or cancelled.
To start: visit Start a Return or Exchange — it walks you through both paths — then sign in at capekennedyclothing.com/account, open the order, click Request return, and begin your note with EXCHANGE — [the size you want] (for a refund, write REFUND). Full terms are in our Return & Refund Policy.
What do I unlock as my order grows?
- $85+ — free shipping
- $139+ — add any Boneyard shirt and it’s free at checkout
- $159+ — 10% off full-price items
These apply automatically in the cart — no codes needed. The progress bar in your cart shows how close you are to the next one.
How does the monthly sweepstakes work?
Every month you can enter once for a chance to win a Cape Kennedy Clothing shirt of your choice. About 1 in 100 entries wins (up to 25 prizes a month), and you find out right away by email. Not a winner? You get a single-use code for 15% off full-price styles, good for about 72 hours (excludes The Boneyard). No purchase necessary; open to U.S. residents 18 and older.
Returns and exchanges: prize shirts from The Boneyard are final sale. Any other prize shirt can be exchanged within 14 days of delivery; the $15.90 exchange shipping fee applies, and prize shirts can't be returned for a refund. Orders placed with the 15% code follow our regular return and exchange terms above.
What is The Boneyard?
The Boneyard is where our final runs go — retired colorways, discontinued prints, and the last of a fabric run. Same shirt, same construction; we simply won’t be making it again.
Boneyard pricing is already at our floor, so those items are excluded from further discounts and promo codes. When a size is gone, it’s gone.
What does "pre-order" mean on a product page?
It means the design is confirmed and in production but not yet in our hands. You’re reserving a shirt from that run. Expect 4–6 weeks from order to delivery.
If your order mixes pre-order and in-stock items, we ship the whole order together once the pre-order arrives. Ask us and we’ll split it.
Pre-sale and pre-order items are final sale. Because each run is produced to order, they cannot be returned, exchanged or cancelled once the order is placed — please use the Size Charts before you buy. The only exception is a damaged, defective or wrong item, which we replace at no cost.
What happens if my package is lost or stolen?
We understand how upsetting it is when a package goes missing. While we can’t replace lost or stolen orders, we’re happy to research the shipment and share tracking details so you can follow up directly with the carrier.
Can I change the address on my order?
We completely understand that things come up and addresses sometimes need to be updated. Because we ship quickly and in small batches, we aren’t able to adjust addresses once an order has been placed. To make sure your order arrives without issue, please double-check your details at checkout. If you have questions, our team is always here to help.
How do I care for my shirt?
Wash cold, hang dry. Machine or hand wash cold on a gentle cycle, inside out, with like colors. No bleach. Hang to dry, or tumble on no heat / air only. If you press it, use a cool iron on the reverse side so the print stays crisp. Do not dry clean.
Socks: machine wash warm, tumble dry low, no bleach.
Will my shirt shrink?
Not if you wash cold and hang dry — that is how the shirt is meant to be cared for, and it will hold its size for years.
It will shrink in a hot dryer. Our shirts are 50% cotton / 50% rayon, and both are natural fibers that tighten under heat. One hot cycle can take a cotton/rayon shirt down by up to a full size, and every hot cycle after that takes a little more. This is true of every cotton and rayon garment you own; it is not a fault in the shirt.
Two ways to protect yourself: follow the care instructions on the product page and the garment tag (cold wash, hang dry), or — if you know the shirt is going to end up in a hot dryer — order one size up. Because heat shrinkage is a care issue rather than a manufacturing defect, a shirt that has been dried on heat is not eligible for exchange.
Do you do custom or bulk orders for companies and teams?
Yes. We’ve produced custom runs for aerospace and defense organizations, museums, and event teams. Tell us what you need on our Mission Partners page and we’ll come back to you within a couple of business days.
Thank you for supporting small, independent brands like ours — we couldn’t do this without you, and we are proud to be part of the Florida Space Coast.
Still stuck? Call (321) 328-7762 or email contact@capekennedyclothing.com.
Full terms live in our Shipping Policy, Refund Policy, Privacy Policy and Terms of Service.
